Security, Monitoring, Maintenance, Backup & Support
Proactive Solutions For Proactive Businesses
PROACTIVE PLANS OVERVIEW
Services Per Computer ------
Proactive Security, Monitoring, Maintenance & Backup
Services Per Computer with Support
Proactive Security, Monitoring, Maintenance, Backup & Support
Services Per Employee with Office 365 Business
Proactive Security, Monitoring, Maintenance, Backup & Support
Services Per Employee with 365 Business & VoiP
Proactive Security, Monitoring, Maintenance, Backup & Support
PROACTIVE PLANS DETAILS
24x7 performance monitoring of your Servers, Workstations
Weekly Scheduled Preventative Maintenance on Workstations
Monthly Scheduled Preventative Maintenance on Servers
Patch Management for Workstations and Servers
Proactive Network Monitoring: Routers, Switches, & Access Points
Proactive Internet Service Monitoring
Proactive Security Management
Proactive Anti-Malware, Content Control & Anti-Phishing
Proactive Behavioral Analysis against Ransomware
Daily Document Backup Per Device
Two Automated document backups per day
56 Versions to restore from per 28-day period
Weekly, Monthly or Quarterly Reporting
Proactive Support with centralized Service desk
NEED TO KNOW
Proactive VoIP Service: Physical phone not included, purchased separately. International and toll free is billed at an adjusted rate. Cloud backup: Cloud backup is a yearly agreement. Unlimited document backup: Monthly as part of Proactive services or purchase separately as a monthly service. Computer and consulting services: Billed per agent. Under any proactive plan, billed at a .5 hr. increments. Onsite visit minimum 1 hour and .5 hour thereafter. Hardware Purchase: All hardware purchased by M6iT on behalf of the client will be charged a 10% service fee of the total amount of the purchase. Proactive Monthly Support allowance: equal to the total number of devices managed, times the support hours. Support hours are monthly and none transferable. Support Hours can be used for CIO Services or Consulting. Traveling, Emergency afterhours is not included in the support hours. Mobile Support: Only applies to office 365 on mobile devices.
BACK UP BUSINESS DOCUMENTS ON AUTOPILOT PER MANAGED DEVICE.
Proactive Backup Documents lets you provides great protection against document loss from hardware failures, accidental deletions, or even ransomware.
SUPPORTED DOCUMENTS*
Documents
.DOC—Microsoft® Word Document
.DOCX—Microsoft Word Open XML Document
.ODT—OpenDocument Text Document
.PAGES—Pages Document
.PDF—Adobe® Portable Document Format
.RTF—Rich Text Format File
.TXT—Plain Text File
.WPD—WordPerfect Document
.WPS—Microsoft Works Word Processor File
Presentations
.KEY—Keynote Presentation
.PPS—PowerPoint® Slide Show
.PPT—PowerPoint Presentation
.PPTX—PowerPoint Open XML Presentation
Spreadsheets
.CSV—Comma Separated Values File
.XLR—Microsoft Works Spreadsheet
.XLS—Microsoft Excel® Spreadsheet
.XLSX—Microsoft Excel Open XML Spreadsheet
* Backup Documents works for files up to 50 MB
Go Beyond Documents : For complete workstation and server backup, you can upgrade to the full version Backup.